Refund policy

Returns
You can return unopened items in their original packaging within 30 days of delivery.

How to start a return
Email INFO@HIBAGSUSA.COM with your order number and the items you want to return. We will send you a Return Merchandise Authorization (RMA) number and return instructions. Please do not send a return without an RMA number.

Damaged or wrong items
If your order arrives damaged, or you received the wrong item, please tell us within 7 days of delivery at INFO@HIBAGSUSA.COM. Include your order number and, if you can, photos of the item and packaging.

Refunds
After we receive your return, we inspect it. Approved refunds are issued to your original payment method within 3 business days of inspection. Your bank or card issuer may take additional time to post the refund.

Questions
Contact us at INFO@HIBAGSUSA.COM.